When people think of Hey! Broadband, the first thing that comes to mind is ultra-fast full-fibre internet. While their home and business broadband services are top-tier, there’s much more to this provider than just speed. Hey! Broadband offers a range of additional services and benefits that enhance the user experience, improve connectivity, and ensure customer satisfaction. In this article, we’ll explore the lesser-known features that set Hey! Broadband apart.
1. No Mid-Contract Price Hikes
One of the biggest concerns for broadband customers is unexpected price increases during their contract period. Many internet providers lure customers in with promotional rates, only to increase the price later. Hey! Broadband guarantees that their prices remain the same throughout the contract period, providing transparency and peace of mind for customers.
2. Free Router & Easy Setup
Getting connected to high-speed broadband shouldn’t be complicated. Hey! Broadband provides a free, high-quality router with every package, ensuring customers have access to a strong, reliable Wi-Fi connection from day one. Their installation process is quick and hassle-free, with their expert engineers ensuring minimal disruption to your home or business.
3. Flexible Contract Options
Unlike many broadband providers that require long-term commitments, Hey! Broadband offers flexible contract options that cater to different needs. Whether you prefer a rolling monthly plan or a 12–24-month contract, there are options available that fit different lifestyles, from renters and students to homeowners and businesses.
4. Whole Home Wi-Fi Coverage
Standard routers often struggle to provide full Wi-Fi coverage in larger homes, leading to dead zones and weak signals. To combat this, Hey! Broadband offers Wi-Fi extension solutions that ensure every room in your home receives a strong and stable connection. This is perfect for households with multiple users, smart devices, and gamers who require uninterrupted connectivity.
5. Environmentally Friendly Approach
Hey! Broadband is committed to reducing its environmental impact by implementing sustainable practices. Their full-fibre network is more energy-efficient than traditional copper-based broadband, leading to lower carbon emissions. Additionally, they aim to minimize waste by using eco-friendly materials in their routers and packaging.
6. Dedicated UK-Based Customer Support
One of the standout features of Hey! Broadband is their customer support team, which is based in the UK. Unlike many providers that outsource customer service, Hey! Broadband ensures that expert assistance is always available locally, making troubleshooting and inquiries easier and more efficient for users.
7. No Data Caps or Throttling
Many broadband providers impose data limits or throttle speeds during peak hours, leading to frustrating slowdowns. Hey! Broadband operates on a truly unlimited basis, meaning customers can stream, game, and download without restrictions or speed reductions.
8. Rapid Expansion & Local Investment
Hey! Broadband is rapidly expanding its full-fibre network across the South East of England, bringing high-speed internet to more communities. Unlike national providers, they focus on local investment, improving connectivity in towns that have traditionally had limited fibre broadband options.
More Than Just Fast Internet
Hey! Broadband is more than just a provider of fast internet—they are dedicated to transparency, reliability, sustainability, and customer satisfaction. From fair pricing and whole-home Wi-Fi solutions to environmentally friendly initiatives and flexible contracts, Hey! Broadband ensures that customers receive an experience tailored to their needs.
If you’re looking for a broadband provider that goes beyond speed, Hey! Broadband’s additional services and benefits make them a standout choice. Whether you need high-speed connectivity for home, business, or streaming, they provide a service that prioritizes performance, affordability, and long-term reliability.
